Refund Policy
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On-demand production
Every Coder Cats item is printed or produced on demand just for you. Because of this, we cannot accept returns for size, color, or change-of-mind.
Eligible issues
We will replace or refund items that arrive:
- Damaged during shipping.
- Misprinted or materially different from the ordered design.
- Missing or incorrect item.
How to request a refund or replacement
Contact us at [support@example.com] within [14] days of delivery with your order number and clear photos of the issue. We will review and respond within [2–3] business days.
Non-returnable items
- Items that have been worn, washed, or altered.
- Items ordered with the wrong size or design by the customer.
- Digital products, if offered.
Refunds
Approved refunds will be issued to the original payment method within [5–10] business days, depending on your payment provider.
Contact
Questions? Reach us at [support@example.com].